Automatic renewal removes the risk of losing a domain or hosting due to a forgotten payment. The system charges funds automatically 7 days before expiration.

Enabling Auto-Renewal

Billing → Services/Domains → select service → Edit → Auto Renew: On.

Or for all services at once

Billing → Account → Settings → "Enable Auto Renewal for all services".

When Funds Are Charged

Service Type	How Many Days Before
Hosting	7 days before expiration
Domain	30 days before expiration
VDS	7 days before expiration

✅ Notifications about the upcoming renewal are sent to email 30, 14, and 7 days in advance.

What Happens With a Failed Payment

The system retries after 24 hours
A failure notification is sent
If not paid before expiration — the service is suspended
After 14 days of suspension — data is deleted

⚠️ After expiration, the domain enters Grace Period (30 days) with the option to renew at the regular price. After that — Redemption Period (30 days) with an $80–200 penalty. Then the domain is released for registration.

Why an Auto-Renewal Payment Might Fail

The reasons are the same as with a manual card payment: the card expired, the bank blocked the repeat charge as a suspicious transaction, or there aren't enough funds on the card or balance. An automatic charge is technically no different from a one-off payment — it's just the system that initiates it instead of you doing it by hand. A breakdown of common bank decline reasons is in card payment declined.

What Grace Period and Redemption Period Mean for a Domain

Period	Duration	What you can do
Grace Period	30 days	Renew the domain at the regular plan price
Redemption Period	30 days	Restore the domain with an $80–200 surcharge
After Redemption Period	—	The domain is released and available for anyone to register

Both periods exist precisely so that an accidentally missed payment doesn't immediately cost you the domain — but the longer you delay paying, the more expensive recovery becomes.

Managing Payment Methods

Billing → Payment Methods → Add Credit Card. The card is stored encrypted via the payment processor — details are not stored on ZevsHost servers.

Disabling Auto-Renewal

If you want to cancel a service, disable auto-renewal 30+ days before expiration: Services → select → Edit → Auto Renew: Off.

Automatic Service Renewal

To keep your services from being switched off, we recommend enabling automatic renewal.

Expiry Notifications

The system automatically sends notifications 30, 14 and 7 days before a service expires. Make sure the email address in your profile is up to date. The notification channels and logic are covered in detail in hosting renewal notifications.

What Happens if Payment Is Late

Day 1–3: payment reminder
Day 7: service suspension
Day 30: data deletion

Common Auto-Renewal Mistakes

Auto-renewal is enabled, but the card linked to it was blocked or reissued with a new number long ago
Assuming auto-renewal removes the need to check your email — notifications are still worth reading, not dismissing as spam
Disabling auto-renewal less than 7 days before hosting expires, expecting one more charge to go through
Forgetting that a domain is charged 30 days ahead, not 7 days like hosting

When Auto-Renewal Won't Save a Service

Auto-renewal charges money from the linked payment method or balance — but if the balance is empty, the card is unlinked, and no other payment method is connected, renewal won't happen even if the Auto Renew switch is set to On. Auto-renewal also does not cancel a suspension imposed for violating the terms of use: until the reason for the suspension is resolved, an automatic charge will not restore access to the service on its own.

Auto-Renewal and the Non-Payment Suspension Stages

If every charge attempt fails, the service goes through the same stages as an ordinary manual non-payment: first notifications, then restricted access, and finally data deletion. Auto-renewal doesn't create a separate, gentler scenario for its own failure — it only tries to prevent the delinquency from happening in the first place. Details on the suspension stages are in service suspension and deletion for non-payment.

Checking the Result

Open the service card and confirm the Auto Renew status really says "On", not just looks that way at a glance
Check the Payment Methods section to make sure the linked card hasn't expired
After a charge, match the confirmation email against the new expiration date shown in your account
Every few months, manually check the status of all services with auto-renewal — automation doesn't remove the occasional need to verify things yourself